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Here are our most frequently asked questions:
Is my transaction safe?
This is a very important question and we take it seriously. The answer is Yes! Here is what we do to protect your information:
All of the transactions processed by Carolynn's Crafty Cottage are secured by Prestobiz (on a secure server) to ensure that your information is completely safe.
We want you to feel comfortable ordering over the Internet. We offer 2 ways to order from Carolynn's Crafty Cottage
PayPal
PayPal is a well-known and secure way to send money online. Click here to learn about PayPal. After signing up for PayPal, simply select "Order Online with PayPal" when checking out on the Carolynn's Crafty Cottage website.
The good old Post Office!
If you would like to order with a check or money order that's fine too! Just select "Pay by Mail with Check or Money Order" when checking out. Then, simply send your check or money order to:
Carolynn's Crafty Cottage
81 N Rosenberger Rd
Madison,IN 47250
Remember to include the order number.
If you want, you can send us a quick note at customerservice@craftycottage.com to let us know that your payment is on its way! That way we can be on the lookout for it!
What is the Quality of your merchandise?
All of our merchandise is of excellent quality and is guaranteed to be .925 Sterling Silver unless otherwise noted. Sterling silver manufacturers use a variety of techniques to minimize tarnishing (such as a rhodium finish), hence finishes may vary. Since we carry a huge variety of styles from many different sources, we DO NOT guarantee nickel free jewelry.
How long will it take to receive my order?
Delivery time: 1-3 weeks (based upon availability of stock). In-stock items will be mailed within three (3) business days of receipt of payment. Please call or email me if you need immediate delivery - we will do our utmost to accommodate these requests.We work very hard to ensure that we keep all items in stock so there is no delay in shipment!
Here is how long it should take to receive your order:
Standard shipping:
You can expect to receive your order via the US Post Office within 7 to 21 business days. Delivery may take slightly longer during the holiday shopping season.
Please feel free to contact us at customerservice@craftycottage.com
if you should have any questions.
How will I know when Carolynn's Crafty Cottage adds a new item to its inventory?
The What's New page tells you about the latest changes at Carolynn's Crafty Cottage.
Those are our most Frequently Asked Questions. If your question was not answered here, please feel to contact our customer service at customerservice@craftycottage.com.
How do I order?
Ordering from Carolynn's Crafty Cottage is easy!
First, choose a product category from the list on the left side of the page (Birthstone Gemstones, Ladies Amethyst Rings, etc). Each of these pages has small images showing the products in that category.
Click on one of the images to go to the detail page for that item. The product detail page has a larger picture and a complete description of the item.
Select a size from 'Select Size' box (you will only see this box if you are ordering a ring). Then click the 'Add to Your Shopping Cart' button.
Then go to the shopping cart where you can see what is in your shopping cart, change the quantity of items.
That's it, you're done!
At any time while shopping you can see what is in your basket by click the 'View Your Shopping Cart' button.
When you are finished shopping simply click the 'Go To Checkout Now' button to complete your purchase. Carolynn's Crafty Cottage accepts PayPal, checks, and money orders.
If you should have any questions at all about ordering please feel free to contact us at customerservice@craftycottage.com.
Thank you for shopping at Crafty Cottage Gifts
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